c666k Privacy Policy

01 Who We Are

c666k is an online casino and sports betting platform operating under the brand name c666k and accessible at https://c666k.io. The platform is designed and operated specifically for players in Bangladesh, offering a full suite of casino games, live dealer tables, sports betting markets, and player account management services.

For all data-related enquiries, the designated point of contact is the c666k support team, reachable at [email protected]. Our support team operates 24 hours a day, 7 days a week, and is available in English to assist all registered players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and throughout Bangladesh.

This Privacy Policy applies to all data collected via the c666k website, any associated mobile-optimised interfaces, and all communications between c666k and its registered players, including email and in-platform messaging.

02 Personal Data We Collect

c666k collects personal data through several channels: directly from you during registration and account use, automatically via technical systems as you interact with the platform, and from third-party service providers such as payment processors and identity verification partners. The categories of data we collect are set out in the table below.

Data Category	Specific Data Points	Collection Method
Identity Data	Full name, date of birth, national ID number, passport number	Registration form; KYC verification
Contact Data	Email address, mobile phone number, residential address	Registration form; account settings
Financial Data	bKash/Nagad/Rocket/Upay mobile wallet numbers, Visa/Mastercard last-4 digits, transaction history, deposit and withdrawal amounts in BDT	Cashier / payment processor
Gaming Data	Bet history, game session logs, wagering amounts, win/loss records, bonus usage, sports betting selections	Platform activity logging
Technical Data	IP address, device type, browser type and version, operating system, session duration, page views, referral source	Automated server and analytics logs
Communications Data	Support ticket content, live chat transcripts, email correspondence with c666k	Customer support interactions
Verification Documents	Scanned or photographed national identity cards, utility bills, bank statements submitted for KYC purposes	KYC / identity verification process

c666k does not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, health records, or biometric data beyond what may be incidentally present in identity verification documents submitted by players.

03 How We Use Your Personal Data

c666k uses the personal data described above for the following clearly defined purposes:

3.1 Account Management

We use your Identity Data and Contact Data to create, maintain, and administer your c666k account. This includes processing your registration, verifying your identity in accordance with our age-verification obligations (21+ only), updating your account settings, and communicating with you about account-related matters.

3.2 Payment Processing

We use your Financial Data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Financial Data is shared with the relevant payment service provider solely to execute the transaction you have requested. c666k does not store full card numbers or mobile wallet PINs.

3.3 Identity Verification and Fraud Prevention

We use Identity Data and Verification Documents to comply with our Know Your Customer (KYC) obligations, verify that players meet the minimum age requirement of 21 years, detect and prevent fraud, money laundering, and multiple-account abuse, and investigate suspicious account activity.

3.4 Platform Operation and Improvement

We use Technical Data and Gaming Data to monitor platform performance, diagnose and resolve technical issues, analyse player behaviour in aggregate to improve game selection and user experience, and develop new features for the c666k platform.

3.5 Responsible Gaming

We use Gaming Data and account activity records to monitor for indicators of problem gambling behaviour, apply self-imposed deposit limits and session limits requested by players, honour self-exclusion requests, and fulfil our responsible gaming obligations. See the Responsible Gaming page for full details.

3.6 Legal Compliance

We use Identity Data, Financial Data, and Communications Data to comply with applicable legal and regulatory requirements, respond to lawful requests from law enforcement or regulatory authorities, and maintain records required by anti-money-laundering obligations.

3.7 Marketing Communications

With your explicit consent, we may use your Contact Data and Gaming Data to send you promotional offers, bonus notifications, and information about new games or betting markets that may be of interest. You can withdraw marketing consent at any time by contacting [email protected]. See Section 11 for full details.

04 Legal Basis for Processing

c666k processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted when registering your c666k account — including account creation, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including age verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate Interests: Processing carried out to pursue our legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — principally for marketing communications. You may withdraw this consent at any time without detriment to your account.

05 Data Sharing and Third Parties

c666k does not sell, rent, or trade your personal data. We share data only with the following categories of third party, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum financial data required to process the specific deposit or withdrawal transaction you have initiated.
• Identity Verification Providers: Third-party KYC partners receive identity documents and personal identifiers solely to verify player age and identity in accordance with our verification obligations.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver their game content to your device. These providers do not receive your name, contact details, or financial information.
• IT and Infrastructure Providers: Hosting, cloud storage, and cybersecurity partners who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Legal and Regulatory Authorities: Law enforcement agencies, financial regulators, or other governmental bodies where c666k is legally required to disclose information by applicable law or court order.

All third parties with whom c666k shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared.

06 Cookies and Tracking Technologies

The c666k platform uses cookies and similar tracking technologies to deliver essential platform functionality, remember your session preferences, analyse usage patterns, and detect fraudulent activity. The categories of cookies used on c666k are as follows:

• Essential Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impacting core platform functionality.
• Functional Cookies: Store your platform preferences such as language, timezone (Bangladesh Standard Time, UTC+6), and display settings to improve your experience across sessions.
• Analytics Cookies: Used to collect aggregated, anonymised data on how players navigate and interact with the c666k platform. This information is used solely to improve platform design and performance.
• Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and multiple-account abuse.

You may manage non-essential cookies through your browser settings. Disabling essential cookies may prevent you from accessing your c666k account or using certain platform features.

07 Data Retention

c666k retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Identity Data: Retained for the lifetime of the account and for a minimum of 5 years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of 7 years from the date of each transaction to comply with financial record-keeping obligations.
• Gaming Session Logs: Retained for 3 years from the date of each session to support dispute resolution, responsible gaming monitoring, and fraud investigation.
• Communications Data: Support tickets and correspondence are retained for 2 years from the date of last interaction.
• Marketing Consent Records: Retained for the duration of the account and for 1 year following withdrawal of consent as evidence of your prior consent.

When data is no longer required and no legal retention obligation applies, c666k will securely delete or anonymise it so that it can no longer be attributed to any individual.

08 Data Security

8.1 c666k implements a comprehensive range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, and disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the c666k platform.
• AES-256 encryption for sensitive data stored in our databases, including identity documents and financial records.
• Multi-factor authentication options for player account login, reducing the risk of unauthorised account access.
• Regular penetration testing and vulnerability assessments conducted by qualified security professionals.
• Strict access controls ensuring that c666k personnel can only access personal data on a need-to-know basis.
• Continuous monitoring of platform infrastructure for anomalous activity, intrusion attempts, and data exfiltration.

8.2 While c666k takes all reasonable and practicable steps to protect your data, no internet transmission or electronic storage system is entirely immune to risk. Players are also responsible for maintaining the security of their own login credentials. If you suspect that your account has been compromised, contact [email protected] immediately.

09 Your Data Rights

As a player on the c666k platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 48 hours and provide a substantive response within 5 business days.

• Right of Access: You may request a copy of all personal data c666k holds about you, along with information on how it is being used.
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data held in your c666k account.
• Right of Erasure: You may request that c666k delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing: You may request that c666k temporarily pause processing of your personal data while accuracy or lawfulness concerns are investigated.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to c666k, in a format that allows you to transfer it to another service provider.
• Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Children's Privacy

The c666k platform is strictly intended for adults aged 21 years and above. c666k does not knowingly collect personal data from individuals under the age of 21. If we become aware that a player under 21 has registered an account, that account will be immediately closed, any funds returned in accordance with our account closure procedures, and all associated personal data securely deleted.

If you believe that a minor has registered a c666k account or has accessed the platform using your account credentials, please contact [email protected] immediately so that we can take prompt corrective action.

11 Marketing Communications

11.1 c666k may send you promotional communications — including information about welcome bonuses, reload offers, free spins, live casino cashback, BPL cricket season promotions, Eid special offers, and Pohela Boishakh seasonal campaigns — by email or in-platform notification, subject to your having provided explicit consent to receive such communications.

11.2 You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email sent by c666k, or
• Contacting [email protected] with the subject line "Unsubscribe from Marketing".

11.3 Unsubscribing from marketing communications will not affect delivery of transactional messages such as deposit confirmations, withdrawal notifications, account security alerts, or responses to support requests. These communications are essential to the operation of your account and cannot be disabled.

11.4 c666k does not share your Contact Data with any third party for that party's own marketing purposes.

12 Changes to This Privacy Policy

12.1 c666k reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, applicable legal requirements, or platform features. The most current version of this policy is always available at https://c666k.io/privacy-policy.

12.2 Where changes to this policy are material — meaning they significantly affect how your data is used or your rights in relation to it — c666k will notify registered players by email to the address on file or by posting a prominent notice on the platform. The effective date of the revised policy will be updated accordingly.

12.3 Continued use of the c666k platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you must cease using the platform and may request account closure by contacting [email protected].

13 Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or c666k's handling of your personal data, please contact us using the details below:

• Email: [email protected]
• Subject line for data requests: "Data Rights Request" or "Privacy Enquiry"
• Support hours: 24 hours a day, 7 days a week
• Response time: Acknowledgement within 48 hours; substantive response within 5 business days
• Language: English

If you are not satisfied with how c666k has handled your personal data or responded to your data rights request, you have the right to raise a complaint. c666k takes all data-related complaints seriously and commits to investigating every complaint thoroughly and providing a written response within 10 business days.

This Privacy Policy was last reviewed and updated in 2026. c666k is an entertainment platform intended for adults aged 21 and above. Gambling can be addictive — please play responsibly.